Reference

Open the legal terms before joining

Clear legal terms sit beside your account flow, so you can see how access, identity checks, wallet records and support requests are handled before you join fire85.

Local law appliesAccount termsPrivacy requestsCookies and securityUPI records
fire85 Open the legal terms before joining
CONTACT ROUTES

Check legal contact routes

Legal questions need a clear path, not a generic inbox. Use the route that matches your request so we can connect it to the right account record, payment reference or device session.

Account terms help Write to [email protected] when you want account terms explained, need a copy of the current rules or want clarity on eligibility where local law permits access.
Privacy and data requests Use [email protected] for correction, access or deletion requests linked to your account data, cookies, device IDs, KYC files or payment references from UPI, Paytm, PhonePe or Google Pay.
Dispute record path For a wallet, withdrawal or account restriction dispute, include the transaction time, payment method and account email. We compare your request with logs before replying with the next legal step.
ACCOUNT CARE

Browse legal controls for your account

We handle legal records as part of day-to-day account operation, not as a separate afterthought. That means your identity checks, wallet activity, cookie choices, device access and support messages can all affect…

Data we keep

We store account details you provide, login signals, KYC files, wallet entries and support messages. These records help us confirm ownership, respond to legal requests and maintain a clear audit trail.

Cookie use

Cookies help us keep you logged in, remember consent choices and detect risky sessions. You can change browser settings, but some account checks may need cookies to work correctly.

Account security

We connect legal access decisions to security checks such as password changes, device history and login patterns. If something looks unusual, we may pause sensitive actions while ownership is confirmed.

Record retention

We keep account and wallet records only for the period needed for law, dispute handling, fraud checks or tax-related duties. When a record is no longer needed, we remove or anonymise it.

Change requests

If your name, mobile number or email needs correction, contact support with the registered details and proof requested by our team. We will assess whether the change is legally allowed.

Withdrawal checks

Withdrawal requests can be matched with KYC status, payment owner name and earlier UPI, Paytm, PhonePe or Google Pay entries. This helps us avoid sending funds to an unverified route.

Discover answers on legal rights

These answers cover the legal parts of your relationship with us: account eligibility, data rights, payment records, cookies, withdrawals and contact routes. They are written for India readers in plain language, but they do not replace legal advice. If your situation depends on a local rule, contact us with your state or region and account details.

You may create an account only where local law permits access and where you can meet our identity and account checks. We may refuse or pause access if required documents are missing.

We use your account details, KYC files, payment references, login records, cookies and support messages to manage the contract, confirm ownership, answer disputes and meet duties that apply to our service.

Yes. Send your request to [email protected] from the email linked to your account. We may ask for identity proof before sharing, correcting or deleting records tied to legal duties.

Payment references are kept with wallet entries so we can match deposits, withdrawals, refunds and disputes to the correct account. We do not ask for your payment password or app PIN.

A withdrawal may be checked against KYC status, account ownership, payment route and prior wallet activity. These checks help us follow legal duties and reduce the risk of incorrect transfers.

Cookies record consent choices, session status and device signals. If you block them, some account protections may not work as intended, and we may ask for extra verification before sensitive changes.

We place updated terms on this page and may also notify you through account messages or email when a change affects your rights, wallet process, data handling or access conditions.